What is Ulta's return policy?

Ulta accepts returns within 60 days of purchase, including opened beauty products. Returns are free in-store or by mail. Ulta Rewards members can return without a paper receipt since purchases are tracked in their account. Salon services cannot be refunded.

Can I return opened makeup to Ulta?

Yes. Ulta accepts returns on opened and used makeup, skincare, and haircare products within 60 days. You don't need to return the item in original condition. This is one of the most generous return policies in beauty retail. You can return a foundation shade that didn't match after trying it.

Does Ulta accept returns without a receipt?

Ulta Rewards members can return without a paper receipt since all purchases are tracked in their account. Without any proof of purchase, Ulta may issue store credit at the current selling price at manager discretion. Joining Rewards is free and eliminates the need for paper receipts.

Ulta Beauty Return Policy

Ulta accepts returns on opened makeup, skincare, and haircare within 60 days, one of the most flexible policies in beauty retail.

Ulta Beauty Return Policy

VerifiedUS

Days to Return

Required

Receipt Policy

Methods

In-store, Mail

Fees

Free returns

Ulta Beauty offers a 60-day return window for most items, opened or unopened. Returns are free in-store or by mail. Ulta is one of the most flexible beauty retailers for returns on opened products.

Deadline Calculator

60 days leftReturn by: June 5, 2026

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Bought something at Ulta Beauty? You have 60 days.

The UnBuy app will track your Ulta Beauty return window and alert you before day 60. Coming soon for iOS.

Get notified when the app launches:

How Do You Return Items to Ulta Beauty?

In Store

Bring item (opened OK) + receipt to any Ulta store

Or provide Rewards account for receipt lookup

Online

Log into ulta.com → select your order

Print free prepaid return label

Drop off at UPS location

Refund in 7–10 business days

Do You Need a Receipt to Return to Ulta Beauty?

Digital accepted

Ulta Rewards members have all purchases tracked in their account, so no paper receipt is needed

Alternative proof of purchase:

Ulta Rewards account purchase history
Order confirmation email
Packing slip

What Condition Do Items Need to Be In?

Ulta accepts returns on opened and used beauty products within 60 days. Products do not need to be in original condition. This is particularly generous for makeup, skincare, and haircare products.

What Are Ulta Beauty's Return Exceptions?

Not all items follow the standard 60-day rule. Review the exceptions below.

Category	Window	Condition
Salon services	See rules	—
Fragrance (opened)	60 Days	Most locations accept opened fragrance returns within 60 days
Salon services	No returns	—
Gift cards	No returns	—
Items marked Final Sale	No returns	—

What Should You Watch Out For at Ulta Beauty?

Salon services: no refunds, but you can request a corrective redo

60-day clock starts at purchase date, not delivery date

After 60 days, store credit at current (possibly lower) price only

How Long Does a Ulta Beauty Refund Take?

Immediate for in-store returns. 7-10 business days for mail returns to original payment method.

Missed Your Ulta Beauty Return Deadline?

Ulta Rewards members: check your account for purchase history to return without receiptHigh success

For unsatisfactory salon services, request a corrective service rather than a refundLess likely

Full missed-window guide →

Returning without a receipt?

Still thinking about that return?

The average person forgets about returns until it's too late. The UnBuy app will watch every deadline for you and send a reminder while you can still act.

Coming soon for iOS. Get notified:

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