Best Return Policies, Ranked

Which retailer has the best return policy?

Every retailer in our directory scored on return window length, receipt flexibility, fees, return methods, and extras. Higher is more consumer-friendly.

1
Trader Joe's
No official time limitNot requiredin-store
70Good
2
Costco Wholesale
Unlimited (most items)Membership tracksin-store, mail
65Good
3
Nordstrom
Flexible (case-by-case)Digital acceptedin-store, mail
65Good
4
REI
90 daysMembership tracksin-store, mail
65Good
5
Sam's Club
Satisfaction guarantee (no time limit on most items)Membership tracksin-store, mail
65Good
6
Target
90 daysDigital acceptedin-store, mail
65Good
7
Amazon
30 daysDigital acceptedmail, drop-off-partner, drop-off-locker
60Good
8
Chewy
365 daysDigital acceptedmail
60Good
9
IKEA
365 daysRequiredin-store, mail
55Fair
10
Kohl's
180 daysDigital acceptedin-store, mail
55Fair
11
Lowe's
90 daysDigital acceptedin-store, mail
55Fair
12
Anthropologie
60 daysDigital acceptedin-store, mail
50Fair
13
Dick's Sporting Goods
60 daysDigital acceptedin-store, mail
50Fair
14
Home Depot
90 daysDigital acceptedin-store, mail
50Fair
15
Nike
60 daysDigital acceptedin-store, mail
50Fair
16
Ulta Beauty
60 daysDigital acceptedin-store, mail
50Fair
17
Bath & Body Works
90 daysRequiredin-store, mail
45Fair
18
Gap
30 daysDigital acceptedin-store, mail
45Fair
19
lululemon
30 daysDigital acceptedin-store, mail
45Fair
20
Old Navy
30 daysDigital acceptedin-store, mail
45Fair
21
Petco
30 daysDigital acceptedin-store, mail
45Fair
22
Pottery Barn
30 daysDigital acceptedin-store, mail
45Fair
23
Sephora
30 daysDigital acceptedin-store, mail
45Fair
24
Staples
30 daysDigital acceptedin-store, mail
45Fair
25
Under Armour
60 daysDigital acceptedmail
45Fair
26
Adidas
30 daysDigital acceptedmail
40Fair
27
ALDI
90 daysRequiredin-store
40Fair
28
Apple
14 daysDigital acceptedin-store, mail
40Fair
29
CVS
60 daysRequiredin-store, mail
40Fair
30
Michaels
60 daysRequiredin-store, mail
40Fair
31
Walmart
90 daysDigital acceptedin-store, mail
40Fair
32
Ace Hardware
30 daysRequiredin-store, mail
35Strict
33
Best Buy
15 daysDigital acceptedin-store, mail
35Strict
34
GameStop
30 daysRequiredin-store, mail
35Strict
35
JCPenney
60 daysDigital acceptedin-store, mail
35Strict
36
Marshalls
30 daysRequiredin-store, mail
35Strict
37
TJ Maxx
30 daysRequiredin-store, mail
35Strict
38
Burlington Coat Factory
30 daysRequiredin-store
30Strict
39
HomeGoods
30 daysRequiredin-store
30Strict
40
Macy's
30 daysDigital acceptedin-store, mail
30Strict
41
Ross
30 daysRequiredin-store
30Strict
42
Walgreens
30 daysRequiredin-store
30Strict
43
Wayfair
30 daysDigital acceptedmail
25Strict
44
H&M
30 daysRequiredin-store, mail
20Strict
45
Zara
30 daysRequiredin-store, mail
20Strict

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