Walgreens Return Policy
Walgreens requires in-store returns only, even for online orders. There is no mail return option.
Walgreens Return Policy
Walgreens offers 30-day in-store returns with a receipt. Returns are accepted at any Walgreens store. No return shipping option. All returns must be done in-store. Receipt is required.
Bought something at Walgreens? You have 30 days.
The UnBuy app will track your Walgreens return window and alert you before day 30. Coming soon for iOS.
Get notified when the app launches:
Do You Need a Receipt to Return to Walgreens?
Receipt required; myWalgreens members may have purchase history available for lookup
Alternative proof of purchase:
- myWalgreens account purchase history
What Condition Do Items Need to Be In?
Items must be in their original condition. Opened health and beauty products may be returned if defective or if the customer is unsatisfied.
What Are Walgreens's Return Exceptions?
Not all items follow the standard 30-day rule. Review the exceptions below.
| Category | Window |
|---|---|
| Pharmacy items | See rules |
| Walgreens.com online orders | 30 Days |
| Prescription medications | No returns |
| Controlled substances | No returns |
| Gift cards | No returns |
| Items marked Final Sale | No returns |
What Should You Watch Out For at Walgreens?
No mail returns. Even online orders must be returned in-store.
Opened health/beauty items are hard to return unless defective
Missed Your Walgreens Return Deadline?
Still thinking about that return?
The average person forgets about returns until it's too late. The UnBuy app will watch every deadline for you and send a reminder while you can still act.
Coming soon for iOS. Get notified:
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