Wayfair Return Policy
Wayfair deducts return shipping from your refund, and assembled furniture cannot be returned at all. Plan before you build.
Wayfair Return Policy
Wayfair offers 30-day returns from date of delivery, by mail only since there are no physical stores. Return shipping costs are deducted from the refund and vary by item size. Large or heavy items can be expensive to return.
Bought something at Wayfair? You have 30 days.
The UnBuy app will track your Wayfair return window and alert you before day 30. Coming soon for iOS.
Get notified when the app launches:
Do You Need a Receipt to Return to Wayfair?
All purchases are tracked in your Wayfair account, so no separate receipt is needed
Alternative proof of purchase:
- Wayfair account order history
- Email order confirmation
What Condition Do Items Need to Be In?
Items must be in their original, unassembled condition with all original packaging. Assembled furniture cannot be returned.
What Are Wayfair's Return Exceptions?
Not all items follow the standard 30-day rule. Review the exceptions below.
| Category | Window |
|---|---|
| Assembled furniture | See rules |
| Large or oversized items | 30 Days |
| Assembled furniture | No returns |
| Items marked Final Sale | No returns |
| Gift cards | No returns |
| Customized or personalized items | No returns |
Does Wayfair Charge Return Fees?
Return shipping deducted from refund; cost varies by item size
Applies to: All mail returns
What Should You Watch Out For at Wayfair?
Return shipping is deducted from your refund — can be expensive for large items
Assembled furniture cannot be returned at all
30-day window starts from delivery date, not order date
No physical stores — mail returns only
Missed your return window?
Contact Wayfair directly. Some stores make exceptions on a case-by-case basis. You can also check our general guide for late returns.
Still thinking about that return?
The average person forgets about returns until it's too late. The UnBuy app will watch every deadline for you and send a reminder while you can still act.
Coming soon for iOS. Get notified:
Get policy change alerts
We'll email you when major retailers update their return policies or holiday windows open.