Bath & Body Works Return Policy
Bath & Body Works accepts returns on used products within 90 days, making it one of the more forgiving beauty retailers.
Bath & Body Works Return Policy
Bath & Body Works offers 90-day returns with receipt. Returns are accepted in-store or by mail. A physical receipt is required for a refund to the original payment method; without a receipt, store credit may be issued.
Bought something at Bath & Body Works? You have 90 days.
The UnBuy app will track your Bath & Body Works return window and alert you before day 90. Coming soon for iOS.
Get notified when the app launches:
Do You Need a Receipt to Return to Bath & Body Works?
Receipt required for full refund; without receipt, store credit at current price may be offered at discretion
Alternative proof of purchase:
- Email order confirmation for online purchases
- My Bath & Body Works account order history
What Condition Do Items Need to Be In?
Items may be new or used. Bath & Body Works is known for accepting returns on products that have been tried or partially used.
What Are Bath & Body Works's Return Exceptions?
Not all items follow the standard 90-day rule. Review the exceptions below.
| Category | Window |
|---|---|
| Returns without receipt | 90 Days |
| Items marked Final Sale | No returns |
| Gift cards | No returns |
What Should You Watch Out For at Bath & Body Works?
Without a receipt, store credit is at current selling price — not what you paid
Items marked Final Sale cannot be returned
Gift cards are non-returnable
Missed your return window?
Contact Bath & Body Works directly. Some stores make exceptions on a case-by-case basis. You can also check our general guide for late returns.
Still thinking about that return?
The average person forgets about returns until it's too late. The UnBuy app will watch every deadline for you and send a reminder while you can still act.
Coming soon for iOS. Get notified:
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