H&M Return Policy
H&M gives 30 days for returns, but mail returns cost $5.99 out of your refund. In-store returns are free.
H&M Return Policy
H&M offers 30-day returns for unworn, tagged items. In-store returns are free. Mail returns cost $5.99 deducted from your refund. Receipt required. H&M Members get purchase tracking.
Bought something at H&M? You have 30 days.
The UnBuy app will track your H&M return window and alert you before day 30. Coming soon for iOS.
Get notified when the app launches:
What Condition Do Items Need to Be In?
Items must be unworn, unwashed, undamaged, and returned with original tags attached.
What Are H&M's Clothing Return Exceptions?
Not all items follow the standard 30-day rule. Review the exceptions below.
| Category | Window |
|---|---|
| Underwear, swimwear, and pierced jewelry | See rules |
| Final Sale items | See rules |
| Underwear | No returns |
| Swimwear without hygiene seal intact | No returns |
| Pierced jewelry | No returns |
| Items marked Final Sale | No returns |
Does H&M Charge Return Fees?
$5.99 deducted from refund for mail returns
Applies to: Mail returns
What Should You Watch Out For at H&M?
Mail returns cost $5.99. Return in-store to keep your full refund.
30-day clock starts at purchase, not delivery, so online orders have less time
Missed Your H&M Return Deadline?
Still thinking about that return?
The average person forgets about returns until it's too late. The UnBuy app will watch every deadline for you and send a reminder while you can still act.
Coming soon for iOS. Get notified:
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