Zara Return Policy
Zara gives 30 days for in-store returns at no cost, but mail returns lose $4.95 from your refund.
Zara Return Policy
Zara gives you 30 days to return unworn items with tags. In-store returns are free. Mail returns cost $4.95 deducted from your refund. Receipt is required.
Bought something at Zara? You have 30 days.
The UnBuy app will track your Zara return window and alert you before day 30. Coming soon for iOS.
Get notified when the app launches:
What Condition Do Items Need to Be In?
Items must be unworn, unwashed, undamaged, and returned with all original tags and packaging intact.
What Are Zara's Clothing Return Exceptions?
Not all items follow the standard 30-day rule. Review the exceptions below.
| Category | Window |
|---|---|
| Underwear, swimwear, and pierced jewelry | See rules |
| Final Sale items | See rules |
| Underwear | No returns |
| Swimwear without hygiene sticker intact | No returns |
| Pierced jewelry | No returns |
| Items marked Final Sale | No returns |
Does Zara Charge Return Fees?
$4.95 deducted from refund for mail returns
Applies to: Mail returns
What Should You Watch Out For at Zara?
Mail returns cost $4.95 — return in-store to avoid the fee
All original tags must be attached — no exceptions
Underwear, swimwear, and pierced jewelry are final sale
Items must be unworn and unwashed
Missed your return window?
Contact Zara directly. Some stores make exceptions on a case-by-case basis. You can also check our general guide for late returns.
Still thinking about that return?
The average person forgets about returns until it's too late. The UnBuy app will watch every deadline for you and send a reminder while you can still act.
Coming soon for iOS. Get notified:
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