Kohl's Return Policy
Kohl's 180-day return window is among the longest of any department store, with no restocking fees on anything.
Kohl's Return Policy
Kohl's offers a 180-day return window for most items, one of the longest in retail. Premium electronics are the main exception at 30 days. Returns are free in-store or by mail with no restocking fees.
Bought something at Kohl's? You have 180 days.
The UnBuy app will track your Kohl's return window and alert you before day 180. Coming soon for iOS.
Get notified when the app launches:
Do You Need a Receipt to Return to Kohl's?
Kohl's can look up purchases via Kohl's Rewards account or Kohl's Card transaction history
Alternative proof of purchase:
- Kohl's Rewards account lookup
- Kohl's Card purchase history
- Order confirmation email
What Condition Do Items Need to Be In?
Items should be unworn, unwashed, and in original condition with tags attached where applicable. Kohl's may accept items without original packaging at manager discretion.
What Is Kohl's's Electronics Return Policy?
Not all items follow the standard 180-day rule. Review the exceptions below.
| Category | Window |
|---|---|
| Premium electronics | 30 Days |
| Gift cards | No returns |
| Altered items | No returns |
| Hazardous materials | No returns |
What Should You Watch Out For at Kohl's?
Visibly worn or washed items may be refused even within the return window
Missed your return window?
Contact Kohl's directly. Some stores make exceptions on a case-by-case basis. You can also check our general guide for late returns.
Still thinking about that return?
The average person forgets about returns until it's too late. The UnBuy app will watch every deadline for you and send a reminder while you can still act.
Coming soon for iOS. Get notified:
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